MangoApps Intranet Admin Guide
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Departments

Online spaces for every department in your company

Overview

The Departments module enables you to organize the intranet around your company departments. It helps you create department pages, share department updates, news, and announcements that are relevant to a department.
Network admins can change the system default label and other domain-wide settings of the Department module.‌
Admin Portal > Modules > Departments
  1. 1.
    Department label: Enter a custom label for the Departments module.
  2. 2.
    Only network admins & company admins can create company department categories: Mark the checkbox to allow only network admins and intranet admins to create department categories from the User Portal. When un-marked, any network user can create department categories.
  3. 3.
    Category is required for each company department: Mark this checkbox to make category a required field for every company department. The system checks the required condition on company department Create action or an Edit action.
  4. 4.
    Tag is required for each company department: Mark this checkbox to make hashtag a required field for every company department. The system checks the required condition on company department Create action or an Edit action to have at least 1 hashtag.
  5. 5.
    Allow admins to delete company department: Mark this checkbox to allow network admins and intranet admins to delete the departments from the User Portal.
  6. 6.
    Save: Click the Save button to apply the settings to the module.
The translate option of your domain in the Admin Portal (Admin Portal > Domain > Translate) MUST be deactivated to edit the module label.
Activating and Deactivating the translate option of your domain in the Admin Portal (Admin Portal > Domain > Translate) resets the custom label text.

Creating Departments

User Portal>Departments
  1. 1.
    From the user portal, select Departments
  2. 2.
    Click on Department Tools from the upper right hand side of the screen
  3. 3.
    Select Create New Department
User Portal>Departments>Department Tools>Create New Department
  1. 1.
    Name your department
  2. 2.
    Provide a Short Description 2,000 character limit
  3. 3.
    Upload an Image
  4. 4.
    Select a Category or Categories for your new department
  5. 5.
    Select your Permission settings
    1. 1.
      Public - This is an open department. Anyone can join. Anyone in the network can view and post new content in the department
    2. 2.
      Private - This is a closed department. Only members of the department can view and edit content. For this department, you can allow non-members to post updates in the department
  6. 6.
    Select you Department Admins. By default the creator of the department is an admin
  7. 7.
    Select Hashtags for your department. Hashtags make your easily searchable with keywords.
  8. 8.
    Click on Save and Continue to configure the modules. Or, click the dropdown menu to Save and Go To Department
Click on the gear (
) icon to configure settings for the module.
Select which modules you want to enable for your Department. Next, click on Save and Exit.

Page Tools Menu

  1. 1.
    Get Page Link: Page link to share out
  2. 2.
    Set a Reminder: Create a reminder on your personal MangoApps calendar
  3. 3.
    Duplicate Current Page: Duplicate the current page
  4. 4.
    New Page: Create a new page
  5. 5.
    Edit Current Page: Make edits to the current page
  6. 6.
    View Page Drafts: Review page drafts
  7. 7.
    Manage and Re-Order Pages: Manage create pages and reorder them

Department Tools Menu

  1. 1.
    Create a New Department: Create a new department for your portal
  2. 2.
    Manage Categories: Create and delete categories
  3. 3.
    Transfer Owner Rights: Transfer owner rights of the department to another network user
  4. 4.
    Import from AD/LDAP: Configure to import AD/LDAP departments during synchronization of the AD/LDAP users. This can be done from the admin portal
  5. 5.
    Import from CSV: Mass upload all departments using a CSV file
  6. 6.
    Export Department List (CSV): Export a list of all departments, department description, permissions, and department admin.

Three Dots Menu

  1. 1.
    Invite Network Users: Invite network users to join the department.
  2. 2.
    Edit Department and Module Details: Edit the department details
  3. 3.
    General Settings: Configure general settings for the department. This include:
    1. 1.
      Invite Settings- Designate if you would like to allow network users to invite other network users to join the department.
    2. 2.
      Mention Settings- Create a user friendly identifier which will be used to generate the email address of the department. It will also be part of the department link. You can also select to allow the department to be @ mentioned in updates.
    3. 3.
      Landing Page Settings- Select the default landing page for the department
    4. 4.
      Default Notification Settings- Configure the default notification settings for the department.
  4. 4.
    File Settings: Configure file permissions. This includes:
    1. 1.
      Permission Settings- Configure user upload and access settings
    2. 2.
      Configure Custom Fields- Create custom fields for use on your department page
    3. 3.
      Show/Hide Fields- Check the section and fields you would like all users to view in the files module.
  5. 5.
    Embed Department Fields: Embed code for embedding the department fields into other locations
  6. 6.
    Configure Integrations: Configure the available integrations for the department pages
  7. 7.
    Configure Department Banner: Create and configure the optional banner that can appear on the department page
  8. 8.
    Transfer Owner Rights: Transfer owner rights of the department to another member of the department
  9. 9.
    Admin Reports: Generate reports pertaining to the department. These reports include:
    1. 1.
      User Activity- A report of user actions like new feeds (of any kind), views, reactions, comments and replies on activities during a specific time-period.
    2. 2.
      Influencers- A report of user actions like new feeds (of any kind), views, reactions, comments and replies on activities during a specific time-period.
    3. 3.
      Content Statistics- A report of top content by number of reactions, comments, views and times it's been pinned to know what the team is being used for during a specific time-period.
    4. 4.
      Page Views- A report showing the number of views on team pages during a specific time-period.
    5. 5.
      Questions and Answers- A report of questions and the first answer along with the time it took to get the first answer during a specific time-period.
    6. 6.
      Team Usage- A report on usage trend with number of feeds (of any kind), reactions, comments, replies and views to know if a team is being used during a specific time-period.
    7. 7.
      Files Activity- A report capturing all the activities on files during a specific time-period.
    8. 8.
      Recognitions- A report on recognitions given during a specific time-period.
    9. 9.
      Media Gallery Activity- A report capturing the media uploaded during a specific time period.
  10. 10.
    Merge: Merge one department into another.
    1. 1.
      The photo, description, privacy, categories and all settings of the team in which 'Finance' is merged will be used on completion of the merge.
    2. 2.
      All content from 'Finance' will be available in the merged team.
    3. 3.
      Duplicate titles will be re-named automatically. [Example: A duplicate post with name 'Best Practices' in 'Finance' will get renamed to 'Best Practices - Finance' in the merged team].
    4. 4.
      All members of 'Finance' will automatically become members of the merged team.
    5. 5.
      Any deleted entries of 'Finance' present in trashcan will be permanently deleted on completion of the merge.
  11. 11.
    Export: Export out data from the department. This data includes:
    1. 1.
      All Data
    2. 2.
      Member Info Only
    3. 3.
      Chat History Only
  12. 12.
    Archive: Archive the department. The department and all its contents can still be viewed by the department members but they cannot be edited. Archived department will not appear in your active list of departments. You can restore the department to the active list at any time.
  13. 13.
    Delete: Delete the group and all of its content.

Invite Network Users

You can search for users to add users on an individual basis. You can also import users using a CSV file.
You can also use the following process:
  1. 1.
    Select the desired users from the list
  2. 2.
    Click on Add
  3. 3.
    Click on Invite

File Settings: Permission Settings

  1. 1.
    Upload Setting- Configure if any user with upload privileges on the folder can upload files (This includes users who are NOT members of the department) or if only you and other admins can upload new files.
  2. 2.
    Member Permissions- Set the default permissions networks users have on all files and folder in the department. You can select between:
    1. 1.
      Owner
    2. 2.
      Editor
    3. 3.
      Viewer
    4. 4.
      Viewer (No download)
    5. 5.
      No Access
  3. 3.
    Non-Member Permission- Set the default permissions that non-members have on all files and folders in the department. You can select between:
    1. 1.
      Owner
    2. 2.
      Editor
    3. 3.
      Viewer
    4. 4.
      Viewer (No download)
  4. 4.
    Public Access- Enable public sharing of files and folders from the department
  5. 5.
    Sync Settings- Enable file sync from the departments on a user's desktop/Mac
  6. 6.
    Cancel/Save- Cancel or Save your changes
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Last modified 3yr ago