How can I troubleshoot online presence and instant messaging problems?

For all aspects of MangoApps to function properly, the following ports needs to be open from all user machines:

• HTTP: 80

• HTTPS: 443

• XMPP: 5222

• RTMP: 1935

If you have enabled email or active directory integration, ports configured for those services must also be open on your server so that our servers can reach them. Here’s an extended article for all the necessary IP addresses and ports for the shared cloud.