As a network admin you can configure the office locations and location-based groups for all users on your domain.Kindly note, only Domain admins can create new location-based groups. Domain admins can also assign an existing group to a location.
With these location-based groups, the group membership is automatically managed for you. For example, if a user is assigned the office location as ‘Seattle’, he is automatically made part of the ‘Seattle Location Group’ and has access to all the pages, files, posts, wikis, events etc., in that group. When the location of the user in future changes from ‘Seattle’ to say ‘Boston’, MangoApps automatically removes the user from ‘Seattle Location Group’ and adds them to ‘Boston Location Group ’, now giving the user access to information he needs relevant to the office location in Boston.
Team admins may want to restrict users from joining a team due to several reasons such has controlled notification. Team admins can now control if the join action is visible to non-members for a project or group.Learn more on managing the join settings for a team here.
A Team in MangoApps can have both network users and guest users. Guest users can be added to a team one at a time and thus adding each user from a list of guest-users to a team can be a tedious task. MangoApps allows importing/loading a list of guest-users to a group using CSV import to make import of a large number of guest users simpler.Learn how to invite guest users here in a group.
Once you click on 'Invite Guest Users', you can download a sample CSV file, based on which you can create your own CSV file in the same format import the user from.
The network may have a requirement of composing an update/question/post/poll to multiple teams to save time from posting the same content on multiple teams.This can be done by adding more teams in CC field as we do when creating post. Here are steps to create a post for multiple teams.
Another alternative way is to mention teams when creating an update which will post the update/post in all the mentioned teams.
A Network Admin might like to have only limited number of Projects/Groups in a given scenario by restricting network users to be able to create projects/groups. This way, only a Network Admin or a Network User with permissions would be able to create a new project/group.Learn more on who can create projects.groups here.
A network admin or project admin can rename a project name using the 'Edit Project and module details' option. Once you are editing the project, you can simply change the name and save the changes. Learn where you can access the edit project and module settings here. The same applies option applies when renaming a group as well.
When creating a post, you can mark the checkbox for 'Mark it as announcement' and then publish it. Or you can also modify an existing post if you are the creator and mark it as an announcement. Learn more on creating posts here.
Communicate with your entire MangoApps group at once through group chat IM sessions and group wall posts. Or communicate with specific group members through direct messages, single colleague wall posts, 1-to-1 IM sessions, updates and posts.
In general, “private” in the context of MangoApps means that communication is restricted to a specific audience and will not be viewable by everyone in the network.
Direct Messages are private and their associated document attachments are viewable only by the colleague that receive the Direct Message, and the originator of the communication.
Groups and Project can be private such that all communication (with attachments) within the group context are only searchable and viewable by invited group members.
Events can be private so only invited attendees may join the event and RSVP.
Yes, any communication that produces a feed or an instant message can include files as part of the communication. To attach a file to a feed, click the “Attach” link while composing the feed. To attach a file to an IM or chat, choose “Attach File”.
Furthermore, comments can be added to any feed, document or public wall post.
You can tell that a group is private by looking for the lock icon listed beside the group in the MangoApps web client. The same lock icon appears in the other MangoApps clients indicating the private setting.
MangoApps is different than other types of communication and collaboration software because:
- 1.Communication is open to the broad audience of your teammates so that you don’t have to explicitly choose who receives your communications.
- 2.You receive only the communications from people that you “Follow” avoiding the majority of irrelevant communication.
- 3.Colleagues can comment and see other colleagues’ comments in real time making MangoApps truly linear and threaded.
- 4.MangoApps communication can switch from open and social to closed and private in one click.
Team communications can be to all members of the team including external guest users or be restricted to just the network users that are on the team.
To restrict team communications to network users:
- 1.Start composing a project wall post.
- 2.Find the “Who can see this message?” menu under the composition window.
- 3.Choose “Network Users Only”.
Visual Notifications: Restricted conversations show a visual notification that they are different than other team conversations with a border. In addition, the “single-headed” icon is shown when it is a “Network-user-only” communication.
You can find the owner of a public or private project even if you are not a member of the project. Just click on the picture on the right side of the project to show the details including the owner. For private projects, you’ll need to go to “All Projects” and click on the picture from the “Join” screen.
MangoApps packs three different modules under Teams. Depending on their functionality, users can configure groups, projects or departments. Learn more on when to use groups, projects or departments here.
You can change your networks “default group” to one of your other groups by following the steps below. A default group is the group in your domain that all network users join automatically.Learn how to set your default group here.
To create events within your a project or group, ensure to enable the 'Calendar' module within the project when configuring it. Once done, you can create calendar events as you create outside a group or project. Learn more on creating calendar events here.
Custom fields helps users see the big picture or an eagle eye view through information that is visible across groups and projects. Customizable views keep everyone on the same page. Group & Project admins are able to track better project item information, core schedule data, metrics and all that matters with custom fields. The key benefit of this is the amount of time you’ll save switching between different views or asking for status updates, with greater visibility, day-to-day work becomes more transparent, efficient and manageable. No matter what peculiarities a team or project brings, users now have the tools to adapt fluidly to dynamic settings and situations. Learn more on creating customer fields from the admin portal for projects here.
MangoApps Domain Administrators can set the name that the domain will use for “Projects” to any name that suits company culture, personal preference, or user workflow. For example, “Projects” could be synonymous with “Workspaces” in your organization. To make this change, the label for the module needs to be changed from the Admin Portal. Learn more on changing the label for projects here.The label needs to be change from the project or group module settings.
You can chat with an entire Team(Group/Project/Department) members at once. Any Team member that is online will instantly receive your chat messages. Team members that are offline can view the team chat session later as it is available for viewing later in MangoApps. Learn how you can join a team chat here.
To add external users to a group, your domain must be configured to allow invites of external users or users without company email address to groups by group members. Then simply invite them to the group using their email address. The external member will be made a “guest user”. Guest users can see the communication and documents of the teams they are explicitly invited to but cannot see the rest of MangoApps or perform searches for information outside of the team.
You can attach a document to the team feed/conversation when commenting on them. Additionally, with the file module enabled within your team, you can also upload files specifically within your teams.
You can set your team permissions when configuring your team for the first time or when re-configuring your team using the 'Edit Project and Module details' for a project and 'Edit Group and Module details' for a group.
Public MangoApps Groups can be joined by anyone without an invitation from an administrator.
You can send a “Join” request for Private groups and a group administrator can approve your request letting you join the group.
Yes, all content in MangoApps including group messages are accessible later, ordered chronologically, and easily searchable until they are explicitly deleted.
Yes, one person can be part of multiple teams (groups, departments, projects, etc) in MangoApps. You will stay informed of all communications from each team that you are a belong to on your Inbox.Activity Stream feeds in MangoApps show which group the activity feed originates from.
Yes, writing on a group wall focuses that communication to only the group members. Colleagues that are not a member of that group will not receive the feed.
To write on a group wall, choose “Groups” from left hand navigation bar and select the filter on top right as “My Groups”. Then click the name of the group that you want to communicate with and type your feed into the text box on the “Share an Update” and click Share.
An user/admin can leave teams (groups, projects or departments) they are member of. There are a couple of scenarios to consider when removing yourself from a team:
- Am I the creator or last admin of the team?
- Am I a member and NOT the creator or last admin of the team?
If you are the creator or last admin of the team, you will NOT see the “Leave” option in the “Project Tools” menu. You must first transfer the creator or last admin rights to another member of the team. To transfer rights:
- 1.Contact a MangoApps domain administrator to transfer the rights for you (or skip this step if you are the domain administrator).
- 2.Navigate to the “Admin Portal” -> “Modules” -> “Projects” -> (replace “Groups” for “Projects” where applicable).
- 3.From the “Projects” list choose the dropdown menu to the right of your project and choose “Transfer Owner Right”.
- 4.Start typing the name of the member that will receive owner rights then choose them and click “Transfer Owner Rights”.
At this point, since you’re not the creator or last admin of the team, you can just leave the team. The “Leave Project” choice will not show in the menu if you are the creator or last administrator of the domain.
- 1.From the User Portal, go to the project that you will leave (replace “Groups” or “Departments” for “Projects” where applicable).
- 2.Click “Leave Project/Group” from the “Project Tools” menu.
There is no direct option in MangoApps to convert a group into a department, but there is a workaround. Follow these steps to achieve this:
- 1.Create a new department that you want to merge the group into.
- 2.Select the group that you want to convert.
- 3.Click on the "Admin Tools" button at the screen's top right.
- 4.From the drop-down menu, select the "Merge" option.
- 5.In the "Merge Into" field, enter the name of the department you just created.
- 6.Type "MERGE" into the confirmation text box.
- 7.Click "Yes, Merge" to complete the process.
Note that during the Merge, the department's photo, description, privacy settings, and categories will replace those of the original group. All content from the original group will be available in the merged department, and any duplicate titles will be automatically renamed. All original group members will become members of the merged department, and any deleted entries from the original group will be permanently deleted upon completion of the Merge.
To leave a group, follow these steps:
- 1.Log into the User Portal.
- 2.Find and click on the "Groups" option.
- 3.Locate the specific group you wish to leave.
- 4.Access the group's tools or settings.
- 5.Look for the option to "Leave Group" or a similar command.
- 6.Click on the "Leave Group" option to confirm your decision.
To delete a group, follow these steps:
- 1.Go to the Admin Portal and access the Groups module.
- 2.Navigate to Project Settings and turn on the option that allows project admins to delete their Groups.
- 3.Next, go to the User Portal>Groups, and select the group you want to delete.
- 4.From Admin Tools, choose the option Delete to delete the project.
Yes, group locations are private.