> For the complete documentation index, see [llms.txt](https://guides.mangoapps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.mangoapps.com/admin-guide/module-settings/messages/advanced-messages-settings.md).

# Advanced Messages Settings

### Overview

The **Advanced Settings tab** in the Messages module provides admins with controls for handling private messages and email delivery.

<figure><img src="https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lclpq021Ai9jH1_X4gO%2Fuploads%2FiWexkvtfeEXBhMMqEDXf%2F02-09-2025-10-08-29.png?alt=media&amp;token=5960af85-4dc5-4ae8-9fbd-51c6a2013de1" alt="" width="563"><figcaption></figcaption></figure>

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### Send Direct Email

Admins can configure certain **user segments** to receive all private messages and replies via direct email only.

These direct emails:

* Come from the sender’s email address (not `accounts@mangoapps.com`).
* Do not include MangoApps branding.
* Appear as regular emails in the recipient’s inbox.
* Do not generate unread counts or in-app notifications in MangoApps.

Emails can be sent to the **primary email** or any configured **custom email field**.

If this setting is enabled, the **Show Subject Line** option is always enforced.

{% hint style="danger" %}
The **Incoming Emails** setting **must be enabled** by the network admin under **Admin Portal > Email > Incoming Email** for emails sent to a MangoApps-generated address to be received as private messages.
{% endhint %}