# Advanced Messages Settings

### Overview

The **Advanced Settings tab** in the Messages module provides admins with controls for handling private messages and email delivery.

<figure><img src="/files/2t2PCFQRbRNOmtDk6Zxr" alt="" width="563"><figcaption></figcaption></figure>

***

### Send Direct Email

Admins can configure certain **user segments** to receive all private messages and replies via direct email only.

These direct emails:

* Come from the sender’s email address (not `accounts@mangoapps.com`).
* Do not include MangoApps branding.
* Appear as regular emails in the recipient’s inbox.
* Do not generate unread counts or in-app notifications in MangoApps.

Emails can be sent to the **primary email** or any configured **custom email field**.

If this setting is enabled, the **Show Subject Line** option is always enforced.

{% hint style="danger" %}
The **Incoming Emails** setting **must be enabled** by the network admin under **Admin Portal > Email > Incoming Email** for emails sent to a MangoApps-generated address to be received as private messages.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guides.mangoapps.com/admin-guide/module-settings/messages/advanced-messages-settings.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.