🆕Advanced Messages Settings

Overview

The Advanced Settings tab in the Messages module provides admins with controls for handling private messages and email delivery.

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Send Direct Email

Admins can configure certain user segments to receive all private messages and replies via direct email only.

These direct emails:

• Come from the sender’s email address (not [email protected]).

• Do not include MangoApps branding.

• Appear as regular emails in the recipient’s inbox.

• Do not generate unread counts or in-app notifications in MangoApps.

Emails can be sent to the primary email or any configured custom email field.

If this setting is enabled, the Show Subject Line option is always enforced.

The Incoming Emails setting must be enabled by the network admin under Admin Portal > Email > Incoming Email for emails sent to a MangoApps-generated address to be received as private messages.