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description: Login & logout details for all users across all platforms
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# User Access Log

### Overview

The **User Access Log** provides detailed tracking of user login and logout activities across all MangoApps platforms. It records the user’s name, profile photo, email/login ID, the platform used for access, the time of login/logout, and the IP address of the device from which the domain was accessed.

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By default, the User Access Log is displayed in chronological order, with the most recent login entries shown first.

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### Key Features of the User Access Log

* **Search Filters**: Search and filter log entries using various options such as user name, email/login ID, access platform, and more.
* **Export CSV and Export PDF**: Export the user access log data into a .csv or .pdf file for further analysis.
* **User Details**: View profile photo, user name, and email or login ID along with the login/logout information.

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### Data Captured in the User Access Log

**Photo**: The **Photo** column shows a preview of the user's profile photo.

**User Name**: The **User Name** displays the name of the user as registered on the MangoApps domain.

**Email ID/Login ID**: The **Email ID/Login ID** reflects the email or login credentials the user uses to access the MangoApps domain.

**Login Time**: The **Login Time** indicates the exact date and time the user logged into the system.

**Logout Time**: The **Logout Time** shows the date and time the user logged out.

**Access From**: The **Access From** column lists the specific application used to access the domain, such as:

* MangoApps domain
* OfficeChat
* Mango Recorder
* OAuth providers (Google, Office 365)
* OpenID Connect API authentications
* Security Assertion Markup Language (SAML) providers

{% hint style="info" %}
The **Access From** drop-down list in the search options reflects all Single Sign-On (SSO) connections configured for your domain.
{% endhint %}

**Access Platform**: The **Access Platform** refers to the platform used to access MangoApps, including:

* Web browsers
* iOS (iPad, iPhone)
* Android
* Windows and Mac desktop applications

**IP Address**: The **IP Address** is recorded to identify the location of the user’s device when accessing the domain.

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### Searching the User Access Log

To find specific log entries, you can use several search and filtering options. Here’s how to search the User Access Log:

1. **Search by User Name**: Enter the user’s name in the Full Name search box to locate their access records.
2. **Search by Email/Login ID**: Type the user’s email or login ID into the respective search box.
3. **Filter by Access From**: Use the "Access From" drop-down to filter access by specific applications, such as Mango Recorder.
4. **Filter by Access Platform**: Select the access platform (e.g., Windows, Android) from the "Access Platform" drop-down to refine your results.
5. **Filter by Login Date**: Use the "Login Date Between" date picker to search for logins within a specific period.
6. **Search**: Click the **Search** button to apply the filters and display relevant user access logs.

To export the search results to a .csv or .pdf file, click the **Export CSV** or **Export PDF** button.

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### Exporting the User Access Log

You can export and download up to 1,000 user access log entries as a .csv or .pdf file for offline viewing. Here's how to do it:

1. Navigate to **Admin Portal > Home > Logs > User Access Log**.
2. Adjust the number of entries displayed per page by clicking the **Items per page** drop-down. You can select to display 20, 50, 100, 200, 500, or 1,000 entries.
3. Click the **Export CSV** or **Export PDF** button at the bottom of the page to download the selected logs to your device.

{% hint style="warning" %}
Exporting the user access log **does not** send any email notifications or add an entry to the Audit Log. **Additionally, the log data is cleared every 60 days, and this auto-clear feature cannot be changed.**
{% endhint %}

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### FAQs

#### When does the user access log create an entry?

The user access log creates an entry each time a user successfully logs in using their credentials from any platform.

#### How does the user access log behave in different scenarios?

1. **User logs in and logs out on the same day**: The log will show a single entry with the login time, logout time, application, platform, and IP address.
2. **User logs in and logs out on different days**: If a user logs in on one day and logs out on another (e.g., logs in on May 6 and logs out on May 8), the log will show a single entry with the full login and logout information.
3. **User logs in from multiple platforms**: Each platform from which the user logs in will generate a separate entry in the log, detailing the login time, logout time, application, platform, and IP address for that session.
4. **User signs out from all sessions**: When a user signs out from all other sessions except the current one, the log will record the logout time for each logged-out session.
5. **Network admin logs out all users**: When a network admin forces all users to sign out, the log will record the logout time for all users who were logged out by this action.

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By utilizing the User Access Log, admins can monitor login patterns and manage security more effectively across the entire domain.

