🆕Surveys Dashboard
Overview
The Survey Dashboard provides a centralized, network-wide view of survey performance and engagement. This analytics suite allows administrators to monitor publishing trends, audience reach, and completion rates across the entire organization from a single interface.
To view high-level survey metrics, navigate to Admin Portal → Analytics → Surveys. By default, the dashboard loads data from the Last 12 Weeks, providing an immediate snapshot of recent activity.
Administrative Tools & Filters
Time Range Filter: You can adjust the scope of your data by selecting Last Week, Last 4 Weeks, Last 12 Weeks, Last 12 Months, or a Custom Date Range. All widgets and charts on the page refresh dynamically to reflect your selection.
Data Persistence: Analytics include surveys created or modified by deleted users to ensure historical accuracy. However, any surveys that have been deleted or moved to the trash are automatically excluded from all counts and charts.
Key Performance Metrics
The dashboard is divided into several widgets designed to track different aspects of survey health:
Total Surveys: Displays the total count of new surveys published within your selected timeframe, spanning company-wide, team-specific, and user-specific surveys.
Surveys Published (Pie Charts): These charts break down your surveys by Audience (e.g., Specific Users, Teams, or Public) and by Status (Open vs. Closed). Hovering over any segment reveals the exact count and percentage.
Survey Completion Rate: This metric tracks the percentage of your target audience that completed at least one survey during the period. Public surveys are excluded from this specific calculation to maintain data integrity.
Trend Visualizations:
Publishing Trend: A bar chart showing when new surveys were launched.
Completion Trend: A line chart visualizing user participation over time.
Surveys Engagement Table
The engagement table provides a granular look at every survey active during your selected date range.
Detailed Metrics: View the Target Audience, Mandatory status, Anonymity settings, Published Date, and Status for each survey.
Completion %: This column features color-grading (darker to lighter) to help you visually identify high and low performing surveys at a glance.
Search & Sort: You can search for specific surveys by name and sort the table by any column header.
CSV Export: Click the export button to download the table data. The file will be named using the format:
Survey_analytics_From date_Till date.csv.
For surveys originating from Unlisted Teams, survey names are partially masked (e.g., "Pro***"). If an admin is not a member of that unlisted team, they will encounter a permission error when attempting to drill down into specific insights.
Drilling Down into Insights
For a deeper dive into respondent data, click the Insights icon on any row in the Engagement Table. This opens the detailed Survey Insights page in a new tab, where you can view individual responses and question-by-question breakdowns.
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